Preventing Drive-by Download Attacks

Beware of Drive-by download attacks

Cyber security is becoming more complex as hackers and malware become more stealthy. Unfortunately, some cyber attacks slip by unnoticed by network administrators because they don’t immediately perform their destructive tasks. Instead, they sit dormant, sometimes for weeks waiting for the right time to attack. While this isn’t a new concept, this tactic has recently been employed more heavily by attackers. Most alarmingly – gone are the days of having to click anything to infect your computer with the rise of drive-by download attacks.

The latest type infections to be installed by drive-by download attacks have been ransomware.  Ransomware can be incredibly destructive to a business, encrypting files and rendering them unusable until a “ransom” is paid to the malware creators.  Fees have ranged from $20 to $30,000 or more.  Imagine the difficulties your business could face if your important files and documents were suddenly no longer available to you.

These infections do not just come from clicking on an attachment in your email.  Some are delivered by drive-by download attacks, where simply visiting a web site can install the malware.  Sadly this is becoming very common and even websites you consider to be reputable may unknowingly be a catalyst for these attacks.

Most recently, sports and entertainment websites have been a primary source these drive-by downloads. So how can you protect your business? Perhaps most importantly, you can encourage your employees to only visit sites that are necessary to completing work and those that are more likely to be secure.

Sports, news and entertainment sites with advertisements are much more likely to be a source of unwanted malware and should be avoided by employees using business computers. And of course, all employees should use caution when clicking on links and email attachments.

Les Olson Managed Network Services

Les Olson Company‘s Managed Network Services team specializes in helping businesses secure their networks to minimize risk. Let us help you stay on top of constantly evolving security threats. Learn more by filling out our form below.

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Honored by Sharp with Hyakuman Kai Elite Award

Les Olson honored with Sharp Hyakuman Kai Elite Award

About the Hyakuman Kai Elite Award

Sharp Imaging and Information Company of America recently recognized Les Olson Company as a Hyakuman Kai Elite Dealer. Les Olson Company is Sharp’s largest independent dealer and is among a select group to be recognized by Sharp from the hundreds of dealers that sell Sharp’s advanced business products and solutions in the U.S.

“The Hyakuman Kai Elite Award is a distinction given to outstanding Sharp dealers like Les Olson Company” said Doug Albregts, President, Sharp Imaging and Information Company of America.  “This award is not simply a measure of sales performance, but embodies all the qualities we look for in an exemplary dealership, including innovative business practices and long-lasting community relationships through outstanding local customer service.   It is truly an honor to recognize Les Olson Company for their substantial contributions to Sharp’s success.” 

“Our goal is to provide Utah and Las Vegas-area businesses with world-class products and support, helping encourage business growth within the community,” said James Olson Co-CEO of Les Olson Company.  “We are proud to be a Sharp dealer and look forward to strengthening our customer relationships by supplying the latest technology and comprehensive document solutions.”

Les Olson Company is a family-owned and independently operated business that has been providing local organizations with cutting-edge business technology for 60 years. With seven locations from Logan to Las Vegas – Les Olson Company offers a wide range of quality products from Multi-function Copiers to Document Management Software. They also offer a holistic approach to I.T. support and management of printer fleets through Managed Network Services and Managed Print Services.

Les Olson Company’s goal is to help their customers reach new levels of efficiency, not only by providing great business solutions, but also providing outstanding service and support on everything they offer to minimize downtime and maximize productivity. Les Olson Company is a Sharp Platinum Service Provider and an HP ServiceOne Expert Partner.

About Sharp Imaging and Information Company of America

Sharp Imaging and Information Company of America, a division of Sharp Electronics Corporation, markets the advanced, MX Series multifunction printers (MFP) systems that help companies manage workflow efficiently and increase productivity. Sharp® MFPs feature the Sharp OSA® development platform, which seamlessly integrates network applications to create a personalized MFP that can meet virtually any business need, and Scan2 technology, which scans two-sided documents in a single pass to enhance scanning reliability and preserve document integrity.  To keep documents safe from unauthorized users, Sharp is a leader in the MFP industry in security by offering the most secure suite of MFP applications.

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Windows Server 2003 Support Ending, What it Means for You

Windows Server 2003 End of Service

Microsoft has announced that after July 14, they will no longer issue security updates for any version of Windows Server 2003. If you are still running this version of Windows Server, it’s very critical to take action. Now is the time to create a plan and a migration strategy to protect your infrastructure moving forward.

How You’re Affected and Why You Should Care

Businesses that are running Microsoft Windows Server 2003 will be affected. All software products have a life cycle. As inconvenient as it may be for many businesses, Microsoft can’t realistically support this outdated technology forever. This means that although you can still technically use Microsoft Server 2003 in your business, it would be a very unwise decision because Microsoft will no longer be supporting  it with automatic fixes, updates or online technical assistance.

Those businesses with unsupported software are not only exposing themselves to heightened security risks from things like malicious attacks and electronic data loss but they may also encounter issues with software and hardware compatibility. This is because new software and hardware moving forward will most likely not be built for compatibility with Windows Server 2003. Another serious risk that accompanies continued use of Windows Server 2003 is the potential loss of compliance, data, system resources and business assets. Of all these risks, the security threat cannot be emphasized enough, Microsoft will no longer provide security patches that are essential to maintaining adequate security on your servers.

The Good News

The end of support for Windows Server 2003 could mean the beginning of a major I.T. transformation for your organization. There are great benefits to upgrading your business technology as there are now many more opportunities for creating new efficiencies which might include improved performance, reduced maintenance requirements and increased speed of responsiveness.

The Solution and Why Getting Help is a Smart Choice

Don’t let this deadline sneak up on you. Now is the time to start planning either within your organization or with your I.T. Service provider. The first step is an obvious one, you’ll need to determine all of the applications and workloads that are currently running Windows Server 2003. Next you’ll need to create a plan to prioritize migration based on workload type, importance and degree of complexity, then choose a migration destination for each application or workload – either in the data center or the cloud. You’ll also need to decide if there are any other components to your I.T. infrastructure that need to be modernized. Given the age of the installation, the chances that other software products beyond this operation system could need updating are good. Once your migration and technology update plan is in place, it’s time to execute it.

A server workload migration is no small undertaking. That’s why we recommend you don’t try to do it alone. This is a great time to leverage experience and expertise you can trust. Our I.T. professionals are here to help facilitate this major update for your business with our infrastructure and expertise so you can transition with confidence and little interruption to your workflow. Let Les Olson Company help you plan, design, implement, manage and support your migration so you can focus on what you do best.

About Managed Network Services by Les Olson Company:

We provide a holistic approach to your I.T. services. Whether you need us to build your I.T. infrastructure from the ground up, or your I.T. staff just needs a helping hand – our expert team is here to meet your exact needs. From small to large businesses and everything in between, our program is designed with a commitment to providing exceptional customer service, monitoring, maintenance and management of your network to eliminate downtime and the complications that can result from network issues.

No project is too large or small for our expert team of I.T. professionals. We can either complete your custom projects entirely or work alongside your internal I.T. department as the need arises. We also offer consulting services.

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ICON Health and Fitness Customer Testimonial

Icon Health and Fitness Les Olson testimonial

ICON Health and Fitness in Logan Utah is the world’s largest manufacturer of exercise equipment. They manufacture and market some of the industries best-know and highest-quality products including NordicTrack, Altra, iFIT and Proform.

Their mission is to improve people’s lives by providing them with the tools they need to make their fitness and health goals a reality and they take their mission seriously. Similarly, Les Olson Company is committed to improving businesses by providing them with the tools they need to increase productivity.

ICON Health and Fitness are the best in the world at what they do and it’s important they have world-class vendors. That’s why they choose to partner with Les Olson Company for their business technology needs. With Les Olson Company’s world-class expertise and quality products, service and support, ICON Health and Fitness can focus on what they do best.

Hear what Eric Watterson, ICON’s Director of Global Marketing, has to say about their experience with Les Olson Company.

Les Olson Company is proud to provide outstanding customer service. Hear what other businesses including Stein Eriksen Lodge, Las Vegas Motor Speedway, Benchmark Insurance and many more.

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Make Your Best Impression with Hammermill Paper

hammermill paper documents

If it’s important, use Hammermill Paper.

Hammermill Color Copy Digital Paper is perfect for: premium color copies, design proposals, full color presentations and photographic reproduction.  Sizes range from 8.5 x 11 to 19 x 13. It’s best for use with Digital printing equipment and color copiers.

Key Advantages:

  • Super smooth surface for excellent toner adhesion
  • Super bright Photo White for excellent image contrast and color reproduction
  • More stable surface for heavier toner applications
  • Perfect toner blending
  • Multiple weights and sizes (up to 19 x 13)
  • Contributes toward satisfying credit MR1 under LEED®
  • Made in USA

Something to think about…

Within the first three seconds of meeting, we evaluate one another. Talk about the importance of first impressions!

The same goes for your documents, especially presentations, proposals or sales letters. The paper you choose says something about you – and your company. The crispness of type, the brilliance of colors, and how a document feels in your hand can make a big difference in how your company is perceived.

Your paper doesn’t need to just look better; it needs to feel more substantial. When you factor in all the costs of making color copies, paper represents only about 4% of the total. Yet the quality of your paper can make a big difference in how your document looks. Why skimp? Use genuine Hammermill Color Copy Digital Paper. Its surface is engineered for today’s color copiers and printers.

Hammermill Paper Makes a Great Impression

Its high brightness, smoothness and 99.99% JAM-FREE Guarantee offers you worry-free performance. Make the wise choice and switch to Hammermill Color Copy Digital Paper. Hammermill paper. No worries.

Les Olson Company is proud to offer Hammermill Paper. We also offer free local supply delivery.

order Hammermill Paper

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5 Ways Document Management Reduces Operational Costs

Putting together proposals is an essential process in winning new business, and collecting receivables, paying bills and getting approvals are just duties that come along with running an organization. But the costs of those processes aren’t written in stone, especially since the advent of digital Document Management.

Today’s CFOs and CIOs are always on the lookout for ways to reduce operational costs. Any change that helps their employees find documents they need more quickly, for example, could help your team become more efficient – reducing your operational costs.

Digital document management (sometimes called enterprise content management or ECM) cuts costs by bringing together a number of concepts, technologies and strategies to reduce or eliminate tedious, time-consuming activities that don’t drive revenue. Often, ECM is able to automate previously manual tasks, such as maintaining financial compliance records.

Here are the top 5 ways document management can help reduce operational costs.

1. Storage Costs

Document Management Reduce Storage Costs

When you switch from paper-based processes to digital document management, you don’t need to purchase expensive file cabinets or pay to store and maintain the hard copies of your business records. As a result, you’re able to free up office space for more productive uses than storing paper archives.

2. Copying and Printing Costs

Document Management Reduce Copy and Print Costs

By moving from paper to digital documents, there’s no need to create multiple copies for inter-office distribution or to file the same documents into a variety of departmental filing systems. A master copy of the electronic document is stored in the system’s centralized repository, where it’s available to all authorized users. Similarly, there’s no more need to create carbon copies of documents sent to customers and store them in-house. The result is that you spend far less time and money on printing, supplies and equipment.

3. Personnel Time

Document Management Reduce Wasted Personnel Time

Document management offers significant improvements in efficiency, resulting in less personnel time spent storing and retrieving documents. Tasks that took minutes or hours with a manual, paper-based system takes seconds with a digital document management system. Since all documents are stored in a centralized location, there’s no more time wasted while waiting for colleagues to provide requested documents.

4. Business Process Costs

Document Management Improve Business Workflow

Using the digital workflows available in a document management system helps you streamline many business processes in accounting, sales, customer service and HR departments. Depending on the department, optimizing these workflows could lead to faster payment collection, lower purchasing costs, higher consumer satisfaction or increased employee retention.

5. Security and Disaster Recovery Costs:

document management disaster recovery and security

With a digital document management system, it’s easy and inexpensive to automatically back up your documents to other secure locations, helping to ensure business continuity in the event of a natural disaster or security breach.

This eliminates the costs of expensive offisite storage for paper backups or creating special disaster-proof archiving rooms. If you need to retrieve these documents in the future, you just click a button – there’s no longer the expense of having documents delivered from off-storage facilities.

If your organization still relies on hard copies and paper-based processes, you’re probably spending too much on basic operational costs. when you consider these five ways digital document management could help you reduce those costs, there’s a great opportunity to improve the bottom line and implement efficient processes that help your company grow.

The content of this article was provided by DocuWare.

Les Olson Company is an authorized DocuWare dealer. DocuWare is an excellent Document Management software that helps businesses get a handle on their document workflows.

Learn more about DocuWare:

 

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5 Tips for Avoiding Email Scams

Cyber security has become one of the most important parts of running a business. One tool none of us can do without is email, but sometimes even the best of us make emailing mistakes that can put us at risk for email scams. Make sure you and your employees know these simple tips for improving email security.

Avoiding Email Scams

1. Pay attention to the sender.

Before you open an email, consider whether you know the email sender. Whether it’s from an organization, person or email address you don’t recognize or they are emailing you about something that has nothing to do with your position, that should be cause for concern.

2. Be wary of emails that ask you for information.

Obviously your bank would never email you asking you to provide information regarding your account but hackers send very convincing emails that are specifically designed to trick you. If you  get any email prompting you for information, you should think twice before providing it. If you have an account with an organization that sends you a suspicious email, go to their website (without clicking the links in the email) and log in or look up their phone number and call them regarding the email.

3. Check hyperlinks before you click them.

All you have to do is hover over a hyperlink to see where it’s going to take you. When in doubt, just hover over it with your mouse and make sure you’ll be taken to a trusted destination.

4. Be on the look out for tricky email and web addresses.

Many times hackers will impersonate reputable companies to gain your trust. Look carefully at the company name in the email address or website. At first glance it may look like a familiar business name but upon further inspection, you may notice something’s not quite right. Certain letters in the name might be switched around or missing, for example, Les Oslon Compny. Looks familiar right? But did you notice something is off? The website might also be slightly different from the organization’s official website.

5. Pay attention to who else the email was sent to.

Was the email sent to other people you don’t know or a group of very random people at your organization? That’s suspicious.

So you think you’ve received as suspicious email. What now? If you’re worried about an email, always forward it to your network administrator. They will want to know if these types of emails are being sent to people within your company so they can respond accordingly. Don’t have a network administrator? Learn how Les Olson Company can help keep your network secure through Managed Network Serivices.

 

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A Look at Managed Network Services by Les Olson Company

For 60 years, Les Olson Company has been providing businesses with the newest technology. From the good old days of fax machines to today’s multi-function copiers and document management software. At Les Olson Company, we have always known the importance of technology to the modern business and we are determined to stay ahead of the curve as it becomes an integral part of the work we all do. Les Olson Company is here for all of your I.T. needs through our Managed Network Services program.

PROVIDING AS MUCH OR AS LITTLE I.T. ASSISTANCE AS YOU NEED

managed network services technical support person

No matter what your business is, you know that it’s impossible to get things done when you experience network issues. Technology has woven itself into every facet of doing business, but what happens when you don’t have an I.T. professional on hand or your I.T. staff is stretched to its limits?

We are here to provide a holistic approach to your I.T. services. Whether you need us to build your I.T. infrastructure from the ground up, or your I.T. staff needs a helping hand once in a while, our expert team is here to provide just the right amount of support. Our goal is to support your business’ I.T. Infrastructure to effectively prevent downtime caused by network issues because you’re busy and so are your employees. Our experts will keep things running smoothly so that you and your staff can focus on what you do best.

PROTECTING YOUR BUSINESS BY SECURING YOUR NETWORK

managed network services network security

Keeping your network secure can be a daunting task. Security threats are constantly evolving, hackers are getting smarter and what worked yesterday may not work today. The thought of someone with bad intentions getting a hold of your company’s proprietary information or wreaking havoc on your network can be scary. One of the most valuable parts of our Managed Network Services is our ability to handle your network security, antivirus management, document security and more to minimize the risk to your business.

HELPING YOU STAY AHEAD OF CHANGING TECHNOLOGIES

Managed Network Services changing technologies

It’s hard to keep up with changing technologies. For the average business owner, it’s not possible to do the research necessary to be constantly “in the know” when it comes to the technologies available to you. If you believe technology is essential to your business’ ability to compete, then it’s important to be proactive rather than reactive when it comes to business tools. We can keep you updated on the latest business tools and trends and help you make decisions to ensure your I.T. Infrastructure doesn’t fall behind or become outdated.

MANAGED NETWORK SERVICES –  FOR ALL YOUR I.T. NEEDS

  • Network Security
  • Remote Helpdesk & On-site Support
  • Anti-virus Management
  • Management of Updates
  • Network Administration
  • Desktop & Server Support
  • Off-site Backup
  • Disaster Recovery
  • Management of Network-connected Devices
  • Microsoft Office 365
  • and much more…

Our Managed Network Services program is a great way to stay on top of changing technologies, protect your network and business documents and prevent downtime caused by network issues all for a predictable monthly fee. Whether you wish to completely outsource your I.T. needs or provide support to your current I.T. staff, take advantage of our expertise so you can focus on what you do best.

Learn more about Managed Network Services:

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Print Your Own Christmas Coloring Book

If you have a Sharp Copier with a Saddle-stitch Finisher, printing your own Christmas Coloring Book is easy. Simply follow these instructions and the kids in your family will have hours of holiday fun with this free Christmas Coloring Book by Les Olson Company.

Print Your Own Coloring Book

1. Download and open our Christmas Coloring Book 2014 PDF file.
2. Inside of the PDF file, click File and select Print from the drop-down menu
3. Select your Sharp Copier model from the Printer menu
4. Click Properties, this will open up your Sharp print driver
5. Select the paper drawer you want to print from (make sure it has 11×17″ paper loaded), under Document Style select Pamphlet Style,  under Finishing in the Staple drop-down menu select 2 Staples, click Okay
Print Christmas Coloring Book Sharp Print Driver
6. Click Print

Print Your Own Christmas Coloring Book

That’s it! Keep in mind that you need a saddle-stitch finisher in order to print booklets. If you don’t have a saddle-stitch finisher, you can still print and enjoy the Christmas Coloring Book by printing it on single pages.

Interested in getting a saddle-stitch finisher for your Sharp Copier?

 

 

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4 Web Printing Hacks to Save Your Business Money

Did you know that it’s becoming more common for employees to print from the internet? If you’ve ever printed from a web browser, you know that it can be extremely wasteful – printing blank pages and pages with content you don’t need or want. By now it’s no surprise that wasteful printing means wasted money as the costs of toner, ink and paper add up. Our goal is to help you use your printing equipment more efficiently so we’ve come up with some printing hacks that will help you save money, especially when printing from the web. For our purposes, we will give you instructions for each tip for Google Chrome and Internet Explorer, though there are ways to do many of these in most web browsers.

#1 – USE PRINT SELECTION

This could be the single most helpful tip for cutting costs associated with web printing. When you print using you web browser defaults, it will automatically print everything, including a whole lot of stuff you don’t want. Use the Print Selection option to only print what you need.

  • Select the part you want to print by highlighting the text with your cursor.
  • Google Chrome: Click “Print” and make sure “Selection Only” is selected in the print dialogue. When selected, you should only see the part you selected in the print preview.
  • Internet Explorer: Click “Print” from the print fly-out menu. In the print pop-up, make sure “Selection” is selected.

#2 – COPY & PASTE TEXT FROM BROWSER

Another great option is to copy and paste from your web browser into a word processor, like Microsoft Word. This gives you control to edit and delete unwanted content before printing. By using this method, we reduced the number of pages in our example from two to one and removed unnecessary colored text.

  • Simply highlight the text and images you wish to copy, right click and select “Copy” or type Ctrl (or Command), C on your keyboard
  • Open up your word processor
  • Right click inside of your new document and select “Paste” or type Ctrl (or Command), V on your keyboard
  • Review the content you pasted, delete any unwanted text or images
  • Print directly from your Word document as you would normally

#3 – PRINT MULTIPLE PAGES PER SHEET

You should be able to print 2 pages side-by-side on one sheet of paper and have the text still be plenty big enough to read. This is a very easy way to cut down on the total number of pages you print. This is called 2-Up printing. If you wanted to print 4 pages to a sheet, it would be called 4-Up printing…you get the idea.

  • Internet Explorer: Click “Print” and then “Preferences” and select 2-Up from the N-Up Printing Drop-down menu. Click “Okay” and then “Print.”
  • Google Chrome: Click “Print” select “Print using system dialogue” at the bottom of the left-hand panel. This will allow you to choose your settings in your regular print driver. Click “Preferences” and select 2-Up from the N-Up Printing Drop-down menu. Click ”Okay” and then “Print.”
    2-up Printing Sharp Print Driver

 

#4 – SELECT PAGE RANGE

When you print from the web, a lot of times the last 2-3 pages that print just have ads or footer information – things that you didn’t really need to print. Use the Page Range feature to specify and only print the pages with the content you need.

  • Internet Explorer: Click “Print.” Under Page Range, select “Pages” instead of “All.” Type in the page number or numbers you want to print, separated by commas. Click “Print.”
    Select Page Range Sharp Copier
  • Google Chrome: Click “Print.” In the Pages section, select the text box under “All.” Type in the page number or numbers you want to print, separated by commas. Click “Print.”
    Select Page Range Google Chrome

 

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