Les Olson Blog

Why Your Small Business Should Be Outsourcing I.T.

Posted by Marie Bradshaw on Jul 19, 2016 1:03:31 PM

If you own or manage a small business, you probably wear many different hats, pitching in wherever needed to keep things running smoothly. You really go above and beyond, but some things are better left to the experts, and your time could be better spent focusing on your core responsibilities.

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Topics: IT Services, Managed IT

3 Ways to Boost Mobile Security

Posted by Marie Bradshaw on Feb 17, 2016 2:00:00 PM

1. Set a pin or passcode.

Your passcode is your first line of defense. If someone wants to access your device, they'll first need to break this code. This is not always easy, and can operate as a deterrent against theft. Many mobile devices also have the option to unlock your phone using fingerprint authentication. Based on high levels of encryption, this is a very good option for securing your phone.

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Topics: Network Security, Tips, Managed IT, Mobile Device Management, Security

Tips to Avoid the Microsoft Support Phone Scam

Posted by Marie Bradshaw on Feb 16, 2016 3:21:43 PM

Recently, Microsoft "Tech Support" Phone Scams have been carried out even more frequently than usual. You may get a phone call from someone claiming to be a Microsoft Support Technician. Be prepared so you can protect yourself and your business from becoming the prey of scammers.

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Topics: Network Security, Tips, Microsoft, Managed IT, Scam Alert

8 Tips for a Stronger Password

Posted by Marie Bradshaw on Jan 25, 2016 11:34:02 AM

Although there are many exciting biometric password technologies emerging, the good old-fashioned password is still as important as ever; possibly even more than ever before. Many people still have the feeling that it's unlikely their passwords will be compromised, but in reality, all of us are at risk. Your password is your first line of defense against hackers. That's why having a strong password is so important.

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Topics: Network Security, Tips, Data Security, Managed IT

3 Things You Didn't Know You Could Do With Microsoft Office

Posted by Marie Bradshaw on Dec 28, 2015 4:03:58 PM

Lots of us would consider ourselves to be proficient in Microsoft Office. But even the most seasoned and savvy users may be surprised to learn these 3 Microsoft Office tricks that can make life easier:

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Topics: Tips, Microsoft Office, Managed IT

5 Tips for Online Security

Posted by Marie Bradshaw on Dec 15, 2015 11:58:41 AM

The internet is now more important in our lives than ever. But every day hackers and scam artists are finding new ways to take advantage of unsuspecting busineses and individuals. Learn how to protect yourself with these 5 tips for online security.

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Topics: Network Security, Tips, IT Services, Data Security, Managed IT, Scam

What You Need to Know About RMM

Posted by Marie Bradshaw on Nov 27, 2015 8:27:00 AM


Remote monitoring and management (RMM), also known as network management or remote service software, is a type of software designed to help our Technicians remotely and proactively monitor client Servers, networks, and computers.

We deploy this RMM on client workstations, servers, mobile devices (if subscribed to our mobile device management program), and other endpoints. These agents then send us information about health and status so we can stay up to date on what is happening in a client’s network. This RMM approach gives us unique insight and allows us to stay ahead of issues and resolve them remotely or decide if we need to be onsite for full resolution.

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Topics: RMM, IT Services, Remote Monitoring, Remote Management, Managed IT

Beware of Flash Drive Hacker Scams

Posted by Marie Bradshaw on Nov 2, 2015 9:15:00 AM

 Flash Drives (or USB Drives) may seem like an innocuous item to find laying around in an office environment. You may find one and decide to use it, or simply plug it into your computer to see if you can identify an owner. What you might not know is that this can be bait used by hackers to gain access to your computer and network. Don't fall victim to the flash drive hacker scam.

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Topics: Network Security, Managed IT, Scam Alert

Cloud PBX, Virtual Phone System Advantage

Posted by Marie Bradshaw on Oct 7, 2015 11:27:00 AM

What is Cloud PBX? PBX stands for Private Branch Exchange, basically a private telephone network used within an organization that allows users to share a number of outside lines for making external phone calls. Traditionally a PBX has been a piece of physical hardware that organizations needed to store and maintain within their offices.

Cloud PBX (or hosted PBX) utilizes VOIP (Voice Over IP) technology which eliminates analog lines, removing the hardware, servers, licensing and maintenance of your entire phone system from your office into the capable hands of a service provider - allowing you to focus on other areas of your business. This frees up office space and reduces costs while still allowing you full control over everything from user profiles to call analytics.

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Topics: Cloud PBX, VOIP, Managed IT, Telecom

A Look at Managed IT Services by Les Olson Company

Posted by Marie Bradshaw on Sep 1, 2015 12:02:00 PM

For 60 years, Les Olson Company has been providing businesses with the newest technology. From the good old days of fax machines to today's multi-function copiers and document management software. At Les Olson Company, we have always known the importance of technology to the modern business and we are determined to stay ahead of the curve as it becomes an integral part of the work we all do. Les Olson Company is here for all of your IT needs through our Managed IT Services program.

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Topics: Managed IT

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